Privacy Policy

This Privacy Policy explains how Agile Technology LLC (“Agile Technology,” “we,” “our,” or “us”) collects, uses, and safeguards information obtained through agiletech.pro (the “Site”). We provide managed IT, web design, and smart‑automation services for small businesses.

1. Who We Are (Data Controller)

Agile Technology LLC
**TODO – physical business address**
Email: privacy@agiletech.pro

2. Information We Collect

  • Contact‑form data – name, company, email, phone, and any message you submit.
  • Account data (if you register for a client portal) – login credentials and profile details.
  • Log & analytics data – IP address, browser type, pages visited, time stamps, and clicks, collected via our web server and analytics tools (e.g., Google Analytics).
  • Cookies – small files placed on your device. See “Cookies & Tracking” below.

3. Why We Collect It (Legal Bases)

  • Legitimate interest – to operate, secure, and improve the Site.
  • Consent – to send marketing emails or place non‑essential cookies (you may withdraw at any time).
  • Contract – to prepare proposals, onboard you as a client, and deliver our services.

4. How We Use Your Information

  • Respond to inquiries and provide quotes.
  • Operate and maintain the Site and client portal.
  • Analyze traffic and improve functionality.
  • Send service updates, newsletters, and promotions (opt‑out any time).
  • Detect, prevent, and mitigate fraud or security threats.

5. Data Retention

We keep contact‑form submissions and related email correspondence for up to 24 months, unless you become a client (in which case we retain records as required for tax and contract purposes) or you ask us to delete them sooner.

6. Security

Your data is stored on Namecheap cPanel servers located in the United States. We enforce TLS/HTTPS, strong password policies, and least‑privilege access. While no method is 100 % secure, we follow industry best practices (e.g., routine patching, MFA on admin accounts) to reduce risk.

7. Cookies & Tracking

Essential cookies keep the Site running; analytics cookies help us understand traffic. Marketing pixels may be present on lead‑capture pages. You can manage cookies in your browser settings or via our cookie banner: Cookie Preferences.

8. Sharing & Third‑Party Processors

We do not sell your data. We share it only with service providers who help us run the business (e.g., hosting, email delivery, CRM). Each provider is bound by contract to keep your data confidential and use it only for the services we request.

9. Your Rights

California (CCPA / CPRA)

California residents may request access, deletion, correction, or opt‑out of “selling or sharing” personal information. We will respond within 45 days. Send requests to privacy@agiletech.pro.

EU / UK (GDPR)

If you are in the EEA or UK, you have the right to access, rectify, erase, restrict, or object to processing of your personal data and to data portability. You may also lodge a complaint with your supervisory authority.

10. Children’s Privacy

We do not knowingly collect personal data from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised version with a new “Last updated” date at the top. Material changes will be highlighted on the Site or sent via email.

12. Contact Us

Questions? Reach us at privacy@agiletech.pro or by mail at the address above.